Our team will be in contact with you throughout your service with us to explain the process and keep you updated on the status of your repair.
Your vehicle will be in the safe hands of our expert technicians.
Once details of your accident have been passed to us, we will be in touch to discuss the next steps.
We will always try to contact you by phone, but if we cannot reach you, we will also try to text or email you.
Our preliminary assessment involves taking pictures of your vehicle, which are supplied by you - taken at one of our repair centres, or at a location suitable for you.
The full assessment is thorough to ensure the correct manufacturer approved method of repair is used, and required parts are identified.
Our fully trained technicians will get to work repairing your vehicle. A computer-based measurement system is used to analyse the structure of the repair and check for electronic faults.
Once completed, the car is restored back to the manufacturer's specifications.
Once your vehicle is repaired, our team will be in touch to arrange for your vehicle to be handed back to you.
We will discuss with you the handover, whether that be collection or delivery.
