Find further information about our services, courtesy cars, and our customer process.

If you can't find the answer you are looking for, then please do get in touch.

How long will repairs take?
Do you guarantee work undertaken to my vehicle?
What payments am I responsible for before my car is returned?
What happens if my insurance company doesn't approve all items of repair?
Can I choose when I have my car delivered and picked up?
Am I entitled to a courtesy car and is it insured?
Who is responsible for damage to courtesy cars provided by The Vella Group?
What do I do if my courtesy car breaks down?