The Vella Group shortlisted for three awards at the UK Customer Service Excellence Awards


Lydia Heap | 25 February 2022
The Vella Group has been shortlisted for the Learning and Development, Giving It Back to Charity, and Best Customer-Centric Culture awards at the UK CSEAs 2022.
The Vella Group shortlisted for three awards at the UK Customer Service Excellence Awards

We have been shortlisted in three categories at this year's UK Customer Service Excellence Awards, run by Modern Insurance Magazine.

These awards return for their fourth year to celebrate customer service success in the insurance and broker markets.

The Vella Group has been shortlisted in the Learning and Development, Giving It Back to Charity, and Best Customer-Centric Culture categories.

Developing our colleagues

As a Group, we place a heavy emphasis on personal and career growth. We encourage continual development of all our colleagues, both inside and outside of work.
This commitment to our colleagues career goals and growth has stood out among our industry to be shortlisted in the Learning and Development category.

Helping our local communities

We have strong partnerships with charities, and feel it is incredibly important to give back to the communities in which we operate.
Our partnership with Manchester Young Lives has seen us not only provide advice and support to young people looking for employment, but we've also been able to provide real-life experience with one young service user joining us on an on-going work placement.

Putting our customers first

Our customers are the heart of our business, and the ways in which we work focus around this central point. We're incredibly proud that our continually developing processes and learnings have been recognised by the judges, and we are proud to be nominated for the Best Customer Centric Culture Award.
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