The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We pride ourselves on providing a quality service which has resulted in our success and growth.

As a recognised industry leader, The Vella Group currently operate 15 sites with ambition to grow ever further in the future. Now is an exciting time to join as we embark on a journey of expansion and innovation within the industry!

Negotiable salary depending on experience!

Due to high demand, our Liverpool site is looking for an experienced, hands-on Assistant Manager with a strong background in Production. The Assistant Manager will be crucial in supporting the Site Manager with driving all KPI’s across the business, reporting back to the Regional Manager, and proactively engaging in forward thinking and success planning.

Your key responsibilities will be:

• Hands-on in your support of our technicians, fitters, mechanics, and valeters across the site
• Have Team Leader experience and be able to mentor the team
• Possess previous experience in Production and Management
• Ensure a fantastic customer experience whilst driving sales and customer service feedback
• Interact with customers at the reception and over the phone
• Carry out administration duties including updating the stock system, reconciling cash/credit sales, and ensuring work practices & quality procedures are being followed
• Reporting on key business data such as, employee hours, recruitment needs, cars on site, key to key completion rates and business forecasts
• Reinforcing Company policies, standards, and H&S regulations
• Be part of setting objectives for the team and manage their performance and bonus earnings

ABOUT YOU:

· Have strong methodology knowledge within the Bodyshop repair industry, Production and VDA.

· Have experience with managing a site/ Bodyshop and people.

· Ability to work in a high pressured and fast paced environment.

· Willing to go that extra mile to provide practical support and demonstrate technical competence.

BENEFITS:

· 25 days holiday plus bank holidays

· Internal and external training

· Pension scheme and death in service insurance

· Enhanced maternity and paternity pay

· Perkbox - Access to hundreds of exclusive discounts and rewards

· MediCash - Free healthcare scheme

· Childcare vouchers or workplace nursery benefit

· Free parking