The Vella Group | Coventry
Customer Service Driver
Working hours: 40 hours per week
The Vella Group is a well-established accident repair specialist with over 30 years experience helping people get their vehicles back on the road after an accident. We pride ourselves on providing a quality service which has resulted in our success and growth.
As a recognised industry leader, The Vella Group currently operate 11 sites with ambition to grow further in the future. Now is an exciting time to join as we embark on a journey of expansion and innovation within the industry.
Our Coventry site is a brand-new, state-of-the-art site due to open at the end of Spring 2022, and has seen significant investment from the company.
The role:
Our Customer Service Drivers are the face of the company, you will be collecting and returning customer's vehicles following their repair. You will deliver extraordinary customer service.
Core duties and responsibilities include:
- Working closely in partnership with the Customer Service team to organise vehicle collections and deliveries
- Working within given time parameters when collecting vehicles
- Driving in a courteous manner
- Understanding how to suspend and two automatic and four-wheel drive vehicles
- Being responsible for any monies paid in excess of any insurance policys
- Doing all necessary checks on recovery trucks
- Filling out all relevant paperwork
What are we looking for in you?
- You are an experienced driver
- You hold a CPC licence
- Ideally you have geographical knowledge of the area
- You are committed to delivering excellent customer service
And in return, you get:
- 25 days holiday plus bank holidays
- Pension scheme and death in service insurance
- Internal and external training
- Enhanced maternity and paternity leave
- Perkbox - access to hundreds of exclusive discounts and rewards
- Medicash - free healthcare scheme
- Childcare vouchers
- Free parking
- Uniform for your role
To apply, send us your CV by clicking 'Apply Now' or get in touch with our Recruitment Coordinator, Natacha Rainford on 07443 278345.